Terms & Conditions

1. Validity

These terms and conditions govern We Can Source It Ltd including www.wecansourceit.co.uk performance relating to the sale and supply of goods to the customer. We Can Source It Ltd reserve the right to amend these terms and conditions from time to time by updating this text page; and the customer is bound by any such modifications or revisions.

2. Contract with customer

The contract between We Can Source It Ltd and the customer comes into existence upon We Can Source It Ltd acceptance of the customers order i.e. when payment has been received. We Can Source It Ltd is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on We Can Source It Ltd Web site (www.wecansourceit.co.uk)

3. Pricing and Availability

The prices of the goods are those specified on We Can Source It Ltd website. The price, as displayed, is inclusive of VAT (at the standard UK rate). There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable, the customer will be notified by Email. Price and availability information is subject to change without notice.

4. Delivery of Goods

We Can Source It Ltd will deliver the goods ordered to the delivery address supplied by the customer. We Can Source It Ltd is entitled to deliver in part if it wishes. Despatch of goods constitutes fulfilment of contract.

Additional delivery info can be found here

5. We Can Source It Ltd Warranty

If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, We Can Source It Ltd will, if the customer returns them within a reasonable period, at the customer’s option either give a full refund or where possible make good any shortage or non-delivery or replace any damaged or defective goods.

6. Return of goods – 100% ‘NO QUIBBLE’ money back guarantee

If for any reason the customer is unhappy with their purchase, they can return it to We Can Source It Ltd for an exchange or refund, providing We Can Source It Ltd receives it within 30 days from the date of its original receipt by the customer. Returned products must be received by We Can Source It Ltd in good condition and all component parts, including any promotional products that may have been included in your purchase. A note explaining the reason for return should also be enclosed. This does not affect your statutory rights. The customer bears the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. (We Can Source It Ltd requests that you use registered post or recorded delivery when returning goods and that proof of postage is retained).

7. Governing Law and Jurisdiction

Contracts between We Can Source It and the customer will be governed by English Law and all disputes will be submitted to the non-exclusive jurisdiction of the English courts.

8. Intellectual Property

All the information, data, text, graphics, links or computer code published on, contained or available on this website (the “Material”) are the copyright of We Can Source It Ltd. Unauthorised use of the Material including the production, storage, modification, distribution or republication without the prior written consent of We Can Source It Ltd or, where applicable, the respective copyright owner(s) is prohibited. The names and logos of We Can Source It Ltd and all related products and service names, design marks and slogans are the trade names, service marks or trademarks of We Can Source It Ltd and may not be used without the prior consent of We Can Source It Ltd.

9. Disclaimer

We Can Source It Ltd hereby, to the fullest extent permitted by law, disclaims all warranties and conditions with regard to the Material and any goods and services supplied in relation to this website, whether expressed or implied or statutory (including all implied warranties and conditions of the merchant ability and fitness for a particular purpose). In no event that We Can Source It Ltd be liable for any indirect, punitive, special, incidental or consequential damages whatsoever even if We Can Source It Ltd has been advised of the possibility of damages including, without limitation, damages for loss of use, data or profits arising out of or in any way connected with the use or performance of this website, interruptions or delays to this website, the provision of or failing to provide services, or for any information, material, goods and services obtain through this website or otherwise arising out of the use of this website, whether based on contract, tort or otherwise to the fullest extent permitted by law.

10. Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions will not be affected.

11. Minimum Age Policy

For the majority of our products there is no minimal age, however we do sell drink related products which could be not suitable for under 18 years old customers but our products do not come with any alcoholic items.

12. Cookie Policy

To view our full Cookie Policy click here

Extended Terms & Conditions:

We Can Source It Ltd

Terms & Conditions Of Sale

Important Information

1. Introduction

1.1 This website is owned and operated by We Can Source It Ltd. Our registered office is at 37 Fortinbras Way, Chelmsford, Essex CM2 9JA. Our trading address is Unit 47 Mashbury Hall, Boyton Hall Farm, Roxwell, Chelmsford, Essex CM1 4TF. Our VAT number is 221079048.

1.2 These terms and conditions apply when you buy any goods via this site.

1.3 Where you communicate with us on behalf of a company / organisation, you promise that you have authority to act on behalf of that entity.

1.4 We may change these terms and conditions at any time. Please check them carefully as they will apply to any new purchases made after the effective date shown above.

2. Right to cancel under “Distance Selling Regulations”

2.1 Note that this section of our terms and conditions (right to cancel) does not apply to goods to which the right of cancellation under the Distance Selling Regulations does not apply including goods which by their nature cannot be returned or which are made to your specifications or are clearly personalised or are liable to deteriorate or expire rapidly or audio or video recordings or software if unsealed or to newspapers, periodicals or magazines.

2.2 If you are a consumer (i.e. acting for purposes outside a business) located within the European Union, you have the right (ending 30 working days following the day after delivery of goods) to cancel the contract by email to help@wecansourceitltd.com or any of the other methods specified in the Distance Selling Regulations in which case we will refund the price paid for the goods minus any delivery charges attributable to the cancelled item. You are required to take reasonable care of items.

2.3 If you cancel, you must return the goods (including all component parts) at your expense to the trading address shown on our contact page. We will charge you the direct costs of recovery if you do not comply or if you return them at our expense. We request that when returning goods:

2.3.1 you use recorded delivery and retain proof of posting;

2.3.2 you use (a) any returns form which we may make available on our website or alternatively (b) you include a note explaining the reason for your return as well as the order number and your name, address and a contact phone number; and

2.3.3 you carefully package the goods – in the original packaging if still available.

2.4 Your above rights under the Distance Selling Regulations are not affected by any separate returns policy on our website.

3. Display of goods on our website

We will take reasonable care to ensure that representations and descriptions of goods appearing on our website are correct. We have made every effort to display as accurately as possible the appearance / colour / texture / finish of our goods. However, what you see will depend on your monitor and computer equipment and so you acknowledge and accept that there may be minor differences between the actual goods and the way that they appear on the screen. For example, the colour tone may differ.

4. Payment and price

4.1Payment is in advance by the means stated on our website. Unless, you are a credit customer, despatch of the goods is subject to our receipt of full payment in cleared funds.

4.2 The price for the goods you order is as stated on our site at the time you send us your order. VAT or sales tax is included unless we say otherwise.

4.3 If we have mis-priced any item by mistake, we are not obliged to supply the item at that price provided we notify you before we

dispatch

it. If we do notify you, then you can decide if you want to order the item at the correct price but, if you don’t, we will provide a full refund of any payments already made.

4.4 In the case of credit customers, invoices are payable within 7 days. If any amount due to us is unpaid, we may:

4.4.1 charge reasonable additional administration costs; and/or

4.4.2 charge interest (both before and after judgment) on the amount unpaid at the rate for the time being that would be applicable if the debt were a qualifying debt under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Loyalty Points

5.0 These are covered in the section described as loyalty Points

6. Your order

6.1 Your order is an offer to buy from us.

6.2 You must ensure that your order and any other information you supply to us is correct and you must promptly update us if there are any changes.

7. Acceptance / unavailability

7.1 For non-customised goods there will be no binding contract of any kind between you and us unless and until we accept your offer by actually

dispatching the goods to you. Until then we may decline to supply the goods to you without giving any reason. Nothing else that we do or say will amount to acceptance of your offer. If any goods are unavailable, we will notify you of the unavailability as soon as possible and will arrange for a full refund if you have been charged.

7.2 For customised goods, the contract is accepted once payment is taken. In such case no changes to the order or any cancellation may be made except in accordance with your legal rights (eg if there is a fault).

8. Delivery

8.1 Delivery will be to the address which you specify when ordering. We may deliver different parts of your order on different dates.

8.2 Delivery costs are charged extra at the rate shown on our site when you place your order. These will depend on the delivery method chosen. N.B. The delivery charges do not include customs or import duties which may be applied to your order by the relevant authorities. It is your separate responsibility to pay for these.

8.3 We will use our reasonable endeavours to arrange delivery within the time specified on our website or, if none, a reasonable period. If you are a business, we are not liable for any losses arising from delay in delivery. If you are consumer (i.e. not acting in the course of a business), we are not liable for any losses arising from delay in delivery to the extent that this is due to circumstances beyond our reasonable control.

8.4 Our carriers will make at least two attempts to deliver your goods and will leave contact details at the first attempt. A second delivery will be attempted (usually) the next working day. If nobody is available to receive the goods, we reserve the right to leave them at the doorstep, hall or reception as available. Alternatively we may return the goods to a holding depot, in which case we reserve the right to impose an extra delivery charge if you don’t collect the item from the holding depot within 7 days.

8.5 Risk of damage or loss to the goods passes to you on delivery or if you wrongfully refuse delivery when delivery is attempted.

8.6 If you are business, you must inspect all goods immediately on receipt and you must notify us in writing of any damage to the goods within 7 days of delivery. If you fail to do so, we are not liable in respect of such damage.

9. Liability

9.1Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited.

9.2 You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself.

9.3 If you are a consumer (ie not acting in the course of a business), we are not responsible for any loss or damage caused by us or our employees or agents in circumstances where:

9.3.1 There is no breach of a legal duty of care owed to you by us or by any of our employees or agents;

9.3.2 Such loss or damage was not reasonably foreseeable by both parties;

9.3.3 Such loss or damage is caused by you, for example by not complying with this agreement; or

9.3.4 Such loss or damage relates to a business.

9.4 If you are a consumer (ie not acting in the course of a business), you will be responsible to us for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement (subject of course to our obligation to mitigate any losses).

9.5 The following clauses (9.5.1 -> 9.5.5) apply only if you are a business:

9.5.1 To the extent allowed by law, you and we exclude all terms, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement. In this clause, any reference to us includes our employees and agents.

9.5.2 Our liability of any kind (including our own negligence) is limited to the price paid for the goods.

9.5.3 In no event (including our own negligence) will we be liable for any:

a)economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);

b) loss of goodwill or reputation;

c) special, indirect or consequential losses; or

d) damage to or loss of data

(even if we have been advised of the possibility of such losses).

9.5.4 You will indemnify us against all claims and liabilities directly or indirectly related to your breach of this agreement.

9.5.5 This agreement constitutes the entire agreement between us with respect to its subject matter and supersedes any previous communications or agreements between us. We both acknowledge that there have been no misrepresentations and that neither of us has relied on any pre-contractual statements. Liability for misrepresentation (excluding fraudulent misrepresentation) relating to the terms of this agreement is excluded.

10. “Act of God”

10.1 Neither you nor we are liable for failure to perform or delay in performing any obligation (excluding payment) under this agreement if the failure or delay is caused by any circumstances beyond its reasonable control including third party telecommunication failures.

11. English Law

11.1 These terms and conditions shall be governed by English law and any disputes will be decided only by the courts of the United Kingdom.

12. General

12.1 We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a “waiver” (ie that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. A person who is not a party to this agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement except insofar as expressly stated otherwise.

13. Complaints

13.1 If you have any complaints, please contact us via the contact details shown on our website or write to our address shown at the start of these terms and conditions.

14. Cream Chargers

14.1. I confirm that I am the named purchaser and that I am 18 years of age or older.

14.2. I confirm that I understand that inhalation of nitrous oxide carries the risk of serious health problems including death.

14.3. I confirm that I neither intend to misuse the Nitrous Oxide products, nor supply them to any 3rd person for the purpose of misuse, or in a way that is reckless as to whether that 3rd person intends to misuse the goods.

14.4. I confirm that I will not supply any persons under the age of 18 with Nitrous Oxide Cream Chargers.

14.5. I confirm that I am familiar with the provisions of The Psychoactive Substances Act 2016, under which, it is a criminal offence, punishable with up to 7 years in prison, to supply a psychoactive substance to another person, if you are aware, or are reckless as to whether, the person to whom it is supplied (or some other person) is likely to use it for its psychoactive effect.

14.6. I confirm that I will take all measures which can be reasonably expected to ensure compliance with The Psychoactive Substances Act 2016.

14.7. I confirm that I will take all measures which can be reasonably expected to ensure that any person or business that I supply will comply with the Psychoactive Substances Act 2016.

14.8. I confirm that I will take all reasonable measures to ensure the goods are only used in accordance with the manufacturer’s instructions.

14.9. I confirm that I will take all measures which can be reasonably expected to ensure that the goods are kept in a secure place, with no access to minors or persons who may misuse the products.

14.10. I confirm that I will never use any signage, labelling, information or any form of advertising that in any way suggests or encourages misuse of the products.

14.11. I confirm that I fully understand that Cream Chargers contain compressed gas, and as such should never be put on board an aircraft, and that I will take all reasonable steps to ensure that any 3rd person I supply is also fully aware of this.

14.12. I confirm that the Nitrous Oxide Cream Chargers will at no time be heated in any way, nor pierced by anything other than a certified whipped cream dispenser, and that I will take due diligence measures to ensure that anyone I supply the goods with will also act in accordance with this.

14.13. I confirm that I will undertake regular research to ensure I am abiding by the UK regulations in relation to the supply of Nitrous Oxide products.

14.14. I understand that if I am found to have misused the Nitrous Oxide products, supplied a 3rd party for misuse or in a reckless manner, or supplied person’s under the age of 18, we will terminate the business relationship with you, banning you from any future purchases, and where appropriate share that information with the police.

14.15. I confirm that I fully understand and will comply with all of the statements above. 16. I understand that none of the above statements should be considered as legal advice, and that I am to seek my own professional legal advice.

14. Knife Sales

15.1. We confirm that all knives are sent in packaging stating that they can only be handed to a person that can provide identification proving they are over the age of 18. Any orders that are return due to a breach in this policy will be charge to the initial purchaser.