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I have not received my order and its been over 3 days. What shall I do?

As you can appreciate, we are only as good as our postal service and our couriers. From time to time, they can let us down. If your item fails to arrive after 3 days (working days), please contact us immediately at, stating your name and order number. Our Customer Service team will ensure they deal with the problem. If the order was dispatched via Special Delivery or Courier, we will look up the tracking progress, using the unique tracking reference number